Don't get confused about your business insurance cover. For advice on getting covered read our frequently asked questions.
Business insurance cover explained
Employers’ Liability Insurance at a glance
If someone working for you becomes ill or injured as a result of their work activities you may face a claim. Depending on the seriousness of the injury, the cost of claims related to employer health and safety responsibilities can be very high. That’s why it is vital for every employer to consider Employers’ Liability Insurance.
Who needs Employers’ Liability Insurance?
If one or more other people are helping your business to function (even if you are not paying them a wage) then you have a responsibility for their health and safety whilst at work. A written contract of employment does not need to be in place as anyone working for your business is still deemed to be an employee. This includes part-time workers, students on work experience, sub-contractors and volunteers.
In these instances (with the exception of some family businesses), you are an employer in the eyes of the law and therefore you need to take out Employers’ Liability Insurance.
What does Employers’ Liability Insurance protect against?
Employers’ Liability Insurance protects your business from claims for compensation from employees. An employee may claim against you if they are hurt or injured whilst working for you. Former employees can also claim against you if they believe they have become ill as a result of working for you.
Is Employers’ Liability Insurance compulsory?
In most cases, if you have one or more employee, it is; however there are some exceptions as shown below. You should check with one of our business insurance specialists to see if these apply to you:
You may be exempt from having Employers Liability insurance in the following instances:
All of your business' employees are close relatives and the business itself is not incorporated as a limited company.
The owner is the sole employee, and owns at least 50% of the company's issued share capital.
How much Employers’ Liability cover will I need?
The minimum legal level of Employers’ Liability Insurance required by a business is £5 million however, depending on the individual business risks and liabilities, more may be required. If you don’t have adequate cover in place, you risk a substantial fine.
Third party property damage
Legal or medical fees may also be covered
Product Liability Insurance at a glance
Faulty or defective products can cause serious problems. For any business involved making or repairing products, particularly on a large scale, the risk associated with faults or defects is high - and the financial implications could potentially run into millions. We all know examples of products that have made it to market before a problem is discovered. Product Liability Insurance ensures your business can cope if an issue arises with the products you deal with.
Who needs Product Liability Insurance?
If your business involves the manufacture, repair or sale of products, Product Liability Insurance will provide a vital financial safety net and is worth serious consideration. Recalling products and fixing faults can be expensive. Add to those costs any potential claims for medical expenses or compensation as well as legal costs – and the implications become clear. If you think your business could benefit from product liability insurance, call our team on 0800 107 8949.
What does Product Liability Insurance protect against?
Product Liability Insurance provides protection in the event of damage or injury caused by a product or a product design fault. It also covers the risk of spoilage. Problems can occur as a result of negligence during the production process, or may simply result from issues that are not picked up during testing. Even if a business is not found to be negligent, it may still be liable in the event of a product subsequently causing damage or injury.
Is Product Liability Insurance compulsory?
No, for most industries Product Liability Insurance is not mandatory, however it does cover risk to a significant level and for this reason Product Liability Insurance is expensive compared to other business cover. Some purchasing companies may also demand Product Liability Insurance before buying from you. Professional advice should be taken when considering the scope and level of cover required for each business.
Damage caused by products
Injury resulting from a product fault
Safety and indemnity costs
Medical bills and legal expenses
Professional Indemnity Insurance at a glance Professional Indemnity Insurance protects your business from financially crippling and reputation damaging claims from dissatisfied clients. When the pressure is on, even the most professional businesses can make mistakes or fall victim to unscrupulous employees. Professional Indemnity Insurance ensures a mistake doesn’t cost you your business. Who needs Professional Indemnity Insurance? Any business providing advice, consultancy or specialist services over and above the standard achievable by an ordinary person could be classed as a ‘professional’ in their field and should consider the benefits of Professional Indemnity Insurance.
What does Professional Indemnity Insurance protect against?
Professional Indemnity Insurance could protect your business from legal and other costs resulting from a variety of potential problems including:
Lost or stolen documents, whether hard copies or information held on PCs or laptops. The cost of retrieving data is also included.
Dishonesty, in the event that one of your employees steals from your client.
Infringement of copyright, trademarks and broadcasting rights, which can result in a substantial claim against your business.
Negligence or a failure of your employees to exercise a duty of care during the course of their work.
Is Professional Indemnity Insurance compulsory?
It is for some professions (including solicitors, accountants, architects, insurance brokers and financial advisers). But for some businesses, operating without Professional Indemnity Insurance is simply not an option because of their level of potential risk. Some client organisations may also demand a minimum level of Professional Indemnity Insurance cover before they can consider working with a particular business.
It makes sense to seek advice from an insurance professional on the level of Professional Indemnity Insurance appropriate for your business. The right amount of cover will depend on the risks facing your particular business as well as the value and impact of the services provided.
Lost or stolen documents
Theft or dishonest employees
Breach of intellectual property
List of 750 target trades
Below is the complete list of trades included in the deals mentioned on some of our product pages. By using winning discounts for the following trades and professions, we will work on matching renewal quotes where you are claim free.
If you are a new customer and coming up to renew your policy, so long as we can offer you the same deal and you have been claim free for three years, we can offer a variety of discounts depending on your situation. For further details call our team today.
Abrasives manufacturers, sand, glass and emery paper/cloth
Acoustic engineers (15 metre height limit)
Aerated water manufacturers
Agricultural and horticultural machinery manufacturers
Agricultural contractors (ex contract milkers/milking parlours)
Hose manufacturers (not clothing) non domestic other materials
Hose manufacturers (not clothing) non domestic plastic
Hydraulic engineers (including work away, exluding mines or ships)
Iron/steel ex shearing wholesale
Ironing and home laundry service
Jewellery case manufacturers (plastic)
Jewellery case manufacturers (wooden)
Jobbing general engineering, not manufacturing (metal)
Joinery and carpentry manufacturers and installers
Kitchen, bedroom and bathroom furniture (fitted) manufacturers and installers inc work away inc plumbing/electrical
Kitchen, bedroom and bathroom furniture (fitted) manufacturers and installers inc work away no plumbing/electrical
Knitting needles, pins and hook manufacturers metal
Knitting needles, pins and hook manufacturers plastic
Laundry machinery (not domestic) manufacturers, fitters and repairers
Leather goods manufacturers bags, purses etc
Leather goods manufacturers other (not clothing/footwear)
Leather goods manufacturers saddles and harnesses
Light engineers general contract metal workers machining light items to customers' specification, with no specialisation in safety critical or other hazardous goods no work away
Machine tool manufacturers (component tools for attachment to machines and not complete items of machinery or plant)
Machinery and heavy ironware or steel ware wholesalers
Machinery manufacturers, fitters and repairers not otherwise specified and not electrical or electronic
Man made fibre production (not viscose/rayon)
Man made fibre production (viscose/rayon)
Marine store (not scrap metal merchants)
Mastic sealant contractors
Measuring, monitoring and recording (not sound) equipment and timing device manufacturers (not control panels) electrical
Measuring, monitoring and recording (not sound) equipment and timing device manufacturers (not control panels) non electrical
Mechanical handling equipment manufacturers not otherwise specified and not electrical
Mesh and net manufacturers (metal) not safety/special purpose
Metal foil manufacturers
Metal goods wholesaler
Metal workers not otherwise specified general contract engineers machining/fabricating heavy items to customers' specification, with no specialisation in safety critical or other hazardous goods
Metal workers not otherwise specified general contract engineers machining/fabricating light items to customers' specification, with no specialisation in safety critical or other hazardous goods
Metal workers not otherwise specified general contract engineers machining/fabricating medium items to customers' specification, with no specialisation in safety critical or other hazardous goods
Microwave oven manufacturers
Millboard manufacturers (not asbestos)
Mineral water manufacturers
Mobility equipment manufacturers and repairers (non mechanical)
Mortgage consultants and brokers
Motor trade repairers - exc spraying
Motor trade showroom/sales - no repair
Musical instruments manufacturers electrical
Musical instruments manufacturers other
Musical instruments other wholesale
Musical instruments wholesalers electric
Nail and screw manufacturers
Needle manufacturers (not medical)
Net manufacturers (fishing) (exluding efficacy)
Net manufacturers (metal) not safety/special purpose
Net manufacturers (plastic) not safety/special purpose
Non ferrous metal ex shearing wholesale
Non ferrous metal inc shearing wholesale
Non-destructive testers 15 metre height limit
Non-manual site supervisors 15 metre height limit
Nut and bolt manufacturers
Occupational health consultancy
Office business machinery manufacturers, fitters and repairers electrical
Office business machinery manufacturers, fitters and repairers non electrical
Office business machinery wholesale
Office partitioning manufacturers
Offices (purpose Built concrete floored)
Offices (timber floored)
Optical instrument and appliance manufacturers electrical (not dental or for internal use on the body)
Optical instrument and appliance manufacturers non electrical (not dental or for internal use on the body)
Painter & decorator (all other work)
Painter & decorator (non-Industrial)
Paper making machinery manufacturers, fitters and repairers
Pattern makers (metal)
Pattern makers (plastic)
Pattern makers (wooden)
Pen and pencil manufacturers
Photo block manufacturers
Photographic supplies manufacturers films
Photographic supplies manufacturers lighting
Photographic supplies manufacturers other
Picture frame manufacturers (wooden)
Pilates Instructor (Ex other sports)
Pipe manufacturers (earthenware)
Pipe manufacturers (metal and not otherwise specified) drainage, sewerage and water
Pipe manufacturers (plastic) drainage, sewerage and water
Plant hire workshop/store
Plaster and plasterboard manufacturers
Plastic and blown film extrusion bags & sacks
Plastic bag manufacturers
Plastic bottle manufacturers (blow moulding)
Plastic extrusion commercial contract manufacture
Plastic extrusion domestic bowls etc
Plastic extrusion domestic other (not otherwise specified)
Plastic extrusion packing and food & drink
Plastic extrusion packing other
Plastic injection commercial contract manufacture
Plastic injection domestic bowls etc
Plastic injection domestic other (not otherwise specified)
Plastic injection packing and food & drink
Plastic injection packing other
Plumbers merchants or store
Plumbing goods manufacturers not otherwise specified
Pool table manufacturers
Portable building manufacturers and erectors (not garden sheds) metal
Portable building manufacturers and erectors (not garden sheds) wooden
Pottery machinery manufacturers, fitters and repairers
Pottery, crockery and chinaware manufacturers and decorators
Powder coaters not otherwise specified
Precision engineers not otherwise specified, general precision contract metalworkers machining heavy items with lathes/milling machines/drilling machinery/reamers etc to customers' specification, with no specialisation in safety critical/other hazardous goods
Precision engineers not otherwise specified, general precision contract metalworkers machining light items with lathes/milling machines/drilling machinery/reamers etc to customers' specification, with no specialisation in safety critical/other hazardous goods
Precision engineers not otherwise specified, general precision contract metalworkers machining medium items with lathes/milling machines/drilling machinery/reamers etc to customers' specification, with no specialisation in safety critical/other hazardous goods
Pregnancy testing service
Press cutting agency
Pressure washers - path/patio/driveways only
Pressworkers not otherwise specified general contract metal workers producing pressed items, with no specialisation in safety critical or other hazardous goods
Printed circuit board manufacturers
Printers silk screen
Printing machinery manufacturers, fitters and repairers (ex UV drying)
Public records search company
Public relation consultancy
Public relations consultant
Public relations officer
Public warehousemen (general storage) (ex bailee risk)
Publicity management Services
Pulley, block and tackle, hoist and sling manufacturers
Pump and pumping equipment manufacturers (not foundries or otherwise specified)
Ready mixed concrete manufacturers
Refrigeration engineers (excluding inefficacy)
Refrigeration engineers (Including inefficacy)
Residential (block of flats purpose built concrete floored excluding DSS & students. 6 flats or more)
Restaurants and café
Retail (low hazard) - newsagents, grocers, baked goods & confectioners (no baking on premises), books, shoes, coffee, hairdressers, sandwich shop, gift shop, mobile phones and the like
Retail (medium hazard) - shoe repairers, clothing, drapers, bakers (baking on premises), electrical goods and the like
Roller shutter door manufacturers, fitters and repairers
Safe and vault manufacturers, fitters and repairers (exluding efficacy)
Satellite dish manufacturers and installers
Scales and weighing instrument and machinery manufacturers domestic, kitchen, bathroom etc
Scales and weighing instrument and machinery manufacturers industrial/commercial
Scientific instrument and appliance makers electrical
Scientific instrument and appliance makers non electrical/not otherwise specified
Scientific instrument and appliance makers plastic/rubber
Securities dealer (Licensed)
Seed and bulb merchants (ex failure to germinate)
Sewing or knitting machine manufacturers domestic
Sewing or knitting machine manufacturers other
Shed erection (domestic) 5 metre height limit
Sheet metal workers not otherwise specified general contract metal workers producing sheet metal items to customers' specification, with no specialisation in safety critical or other hazardous goods no work away
Shell goods manufacturers
Shelving & racking Installers 10 metre height limit
Shelving and racking manufacturers, fitters and repairers wooden
Shelving and racking manufacturers, fitters and repairers metal
Shipping and forwarding agency
Shoe and boot manufacturers (not safety)
Shop and office fitters
Shop equipment servicing engineers
Shop fitting manufacturers and installers
Sign (including signwriting) manufacturers and erectors electric
Sign (including signwriting) manufacturers and erectors not electric
Tubes and tube drawers (metal and not otherwise specified) drainage, sewerage and water
Typing and Copying Bureau
Vacuum Cleaner Repairer
Vacuum flask manufacturers
Valuation (real estate)
Valuers - (real estate)
Valve manufacturers, installers and repairers
Vehicle audio & telephone installer (mobile only)
Vending machine filler
Vending machine manufacturers electrical
Vending machine manufacturers non electrical
Washing machine repairer
Watch and clock manufacturers
Web site design
Welding equipment manufacturers
Wheelie bin cleaners
Wig manufacturers man made fibres
Window and door manufacturers (metal)
Window and door manufacturers (plastic)
Window and door manufacturers (wooden)
Window cleaners - water pole washing systems only
Wire coverers (electric manufacturers)
Wire drawers other and not wire rope manufacturers
Wire goods or products manufacturers not otherwise specified not safety or special purpose
Wire goods or products manufacturers springs (not for motor industry and no safety critical or hazardous uses)
Wire goods or products manufacturers wire wool
Wire rope and cable manufacturers
Wood mould manufacturers
Woodenware manufacturers and turners
Wrought iron workers not otherwise specified
Yoga instructor (exluding other sports)
Zip fastener manufacturers
About your Insurance
Why do you need to know my annual turnover? We need to know your turnover to assess the size of your business. This can influence the premium and insurers or cover available.
Does my business have to be VAT registered to be covered? No. We cater for independent businesses irrespective of their VAT status.
Do I have to be trading for a number of years to get cover? Our range of insurance packages enables us to deliver the right solution for both start ups as well as established businesses.
Will there be a lot of forms to complete? At Your Insurance we understand how valuable your time is and we have tailored our forms to require the minimum amount of information to provide you with a quotation. In certain circumstances or for particular types of insurance policy we may require you to complete a proposal form. In these instances however we will endeavour to provide you with any assistance required to make this as straight forward as possible.
If I find a lower quote will you match it or better it? Your Insurance are able to negotiate rates with a panel of UK insurance underwriters so please contact us if you already have a quote with another business insurance provider and see if we can save you money on your commercial insurance policy.
Will I be covered instantly? If you are able to provide us with all the necessary information and provide payment for your policy you will be instantly covered and full documentation will be dispatched immediately. You will not be covered if you have only obtained a quote from us.
I work from home, do I still need an office insurance policy? Yes. You will need to cover you business equipment if this is not covered by you home insurance. You will also need to cover your liabilities resulting from your business activities (this is excluded from all home insurance policies).
Do you offer retroactive cover on your policies? No.
Can I spread payments throughout the year? Yes. We have an instalment service that is provided by Premium Credit on our behalf.
What is IPT? Insurance Premium Tax is charged by HM Revenue and Customs. IPT is currently 12% for most general insurance policies, increasing to 20% for Personal Travel Insurance.
How long is a quote valid for from Your Insurance Group? Your Insurance quotes are valid for 30 days. If you wish to proceed with a quote after these periods, we will need to provide you with a new quote.
Do you offer a no claims discount? Some of our Insurers do reward claim free business by offering discounted premiums.
Do all of your policies include legal expenses? Some of our policies do include legal cover and where it isn’t we have separate legal cover policies available.
Will I be covered if I have to work outside the UK? This depends on the type of insurance policy you have. Please read your policy geographical limits or call us to confirm.
Do your business insurance policies include terrorism cover? We can extend the cover to include cover against Terrorism if required. UK Insurers exclude Terrorism from the policy cover then buy it back from a specialist Terrorism reinsurance market on your behalf only if required.
I have a previous claim, can you still cover me? Yes, normally we can find an insurance market for most clients. We will assess all of your details including the type of claim, how much, when it happened, how long you have been trading and what steps you have been able to take to prevent the loss from occurring again.
What is the excess on my insurance policy? This is shown on your Schedule of Insurance. Please call our Client Relations Team if you need help.
How long does it take to receive policy documentation? Your Insurance endeavour to dispatch full policy documentation the same day you purchase your policy from us by email in PDF format. To read PDF documents you will need to download Acrobat Reader from the Adobe website. Policy documentation can also be sent by post on request.
My business insurance isn't due now, can I get a quote later? Certainly. Simplycomplete our formto tell us your renewal date and we will contact you nearer the time.
Can I increase the level of liability during the cover period? Yes. We will charge an additional premium for the balance of the policy period.
Will I be refunded if I have to cancel my policy during the year? This depends on the policy you have. Certain policies do notinclude a refund of premium clause because the premium is calculated to be earned by the insurer as soon as cover starts.
I need a copy of my insurance certificate, is there a charge? We charge £10 for a duplicate certificate.
My business has moved, who should I contact about this? If your business has changed locations, pleasecontactYOUR insurance quoting your policy reference which is shown on your most recent Schedule of Insurance.
What information will I need when making an insurance claim? Your will need to inform us of: who you are, your policy number, what has happened, when, estimated loss amount and what steps you have taken so far. You will be given advice about the next steps to be taken.
If I make a claim, will you send someone to assess the damage? This will depend on what has happened. Our Insurers always look to provide a pragmatic solution. We aim to help you as much as possible when you need to claim, after all that is why you pay for insurance.
Who can I contact if I disagree with the settlement of a claim? The complaint procedure is set out in all of our Insurance Policies.