What is Hotel & Guesthouse Insurance and why do you need
it?
If you own a hotel or guesthouse, there are risks from which you
need to protect yourself, your staff and your patrons. Those risks
can seem invisible until the very moment that something goes wrong,
but without insurance the costs of accidents or mistakes
can be unbearable.
Hotel & Guesthouse Insurance can ensure that should
something go wrong on your premises, you, your business
equipment, your employees and your clientele can be covered from
the unpredictable costs than can arise.
We pride ourselves on working with businesses with
unique requirements. Whatever your type of business or the
risks involved, it’s likely that YOUR Insurance can help you find
the right policy for your needs.
To find out about what we cover with our policies, read more on
our Benefits
page.
How to buy Hotel & Guesthouse Insurance from YOUR
Insurance
We want to give you the customer service you’ve been looking
for. We’ve created 3 straightforward steps to help you choose your
Hotel & Guesthouse Insurance policy, and we’re available with
advice at every stage:
- Ask questions: we’re here to help in the way
that you choose. In addition to the information on this site, you
can request a callback for advice from our customer services team
at a time that suits you.
- Get your quote: use the web form, send us an
email, phone us, or get us to call you back with quotes for the
best policy for you and your business.
- Buy your insurance: by telephone, talking to
our UK-based team of fully-qualified insurance specialists.
Why choose us?
Insurance shouldn’t interrupt the way you work, but you need to
know it’s always there, so we make YOUR Insurance work with
You. With YOUR Insurance, you can:
Spread your payments: to help you manage your
cash flow you can choose to pay your insurance premium in monthly
instalments.
Save time and money: we will email all of your
policy documents to you so you’ll have them straight away. And if
you have any queries there’s no cost to call us: all of our
telephone numbers are free.
Know that you have financial security: by
taking out our hotel insurance policy you’ll
know you have the support of Europe's largest independent insurance
intermediary, Towergate Underwriting
Group Ltd.
Key features of our policies
All of our Hotel & Guesthouse Insurance policies can provide
cover for:
Buildings
Our policies can protect you in case of damage to your business
premises, including walls and gates, outbuildings and landlord’s
fixtures and fittings caused by flood or storm, fire or explosion,
malicious damage and impact.
Business contents and stock
We can provide cover to protect you against theft or malicious
damage as well as flood or storm, fire or explosion, malicious
damage and impact. You can also choose to include accidental damage
cover in your policy.
Business interruption (loss of profits)
We can provide cover to pay for your loss of profits if you cannot
trade due to damage to your property caused by one of the perils
that are included in your policy.
Money
Our packages can protect you from loss of business money from
within the building, in a safe, while in transit or at your own
premises, with a variety of agreed limits.
Employers’ Liability
We provide cover to protect you should any of your employees suffer
an injury while at work. This cover is required by law.
Public Liability
Our insurance packages can provide cover to protect you against
injury caused to 3rd parties (patrons, customers and so on) and
damage to 3rd party property on your business premises.
Personal contents
We can also provide cover for you own personal contents that are
kept at your hotel or guesthouse in your private living areas.
Loss of Licence
Cover is also available to protect you, should your licence to sell
alcohol be withdrawn or not renewed by causes outside your
control.
Optional features
Terrorism
Cover against damage caused by acts of terrorism is excluded from
standard policies but you can choose to add it to your policy for
an extra charge.
Things to look out for
To make sure that you get the most from your insurance, you need
to bear these things in mind when choosing your policy and running
your business:
Average clause
This is applied by insurers in the event of a loss where the
insured items have not been insured for the full value.
Frying range conditions
If you run a business that cooks and serves hot food, your policy
will include frying/cooking range conditions. This will stipulate
that you maintain ducts, hoods, extractors and fans to high
standards of cleanliness. It is very important that you comply with
your frying range conditions so that, in the event of a kitchen
fire, the maintenance of your cooking equipment will not be called
into question.
Keeping your property in good condition
It is normally a condition of a hotel or guesthouse insurance
policy that the building, fixtures and fittings are in good
condition and well maintained. For example, it’s important for you
to ensure that roofs and walls are regularly inspected, central
heating and electrics are regularly tested and so on.
Minimum security standards
All policies have a minimum security standard. Criteria include
protecting all ground floor or accessible windows with window locks
and ensuring that the final entry/exit door is of solid
construction and protected by a 5 lever mortice deadlock.
Theft by violent or forcible entry
When a loss occurs due to theft it is usually a condition of the
policy that entry was gained to the premises through violent or
forced entry. For example, if a burglar gained access by breaking a
window you would be covered, whereas if they simply walked through
an open door you would not.
