Knowledge Centre

All the latest tips and guides from YOUR Insurance.

Why hotel insurance is vital for you and your guests

Why hotel insurance is vitalWhen your guests arrive at your hotel, the last thing they should be thinking about is ‘what could go wrong’. As a hotel owner, it is your responsibility to ensure that your guests enjoy their stay, and that their belongings are safe. This is why adequate hotel insurance is essential. You need to ensure that if something happens, you, your staff and your guests are covered.

Accidents usually happen when you least expect it. It could be something as simple as a guest taking a tumble on the stairs or slipping on a coffee spill in the breakfast room. Your guest can make a claim against you for negligence and seek compensation for their suffering, medical expenses and legal fees. Adequate hotel insurance cover with public liability will cover the costs of the claim and legal costs, depending on your level of cover.

A severe storm, flash floods or an accidental fire can cause serious and costly damage to your hotel and its contents. Items such as furniture, bed linen, towels, curtains, crockery etc. are vital to run your hotel successfully. If you do not have adequate hotel insurance, the cost of replacing damaged items could run into thousands of pounds. If you were to pay for it yourself, it could put a serious strain on your finances and in the worst case, put you out of business.

The personal property of your staff and guests are also at risk from fire, flood, theft and accidental damage. Both your staff and guests may claim compensation from you, the hotel owner, if they suffer any damages. Costly items such jewellery, mobile phones, cameras and laptops are not uncommon items for guests to travel with, making theft risk a reality.

Depending on the size of your hotel and the number of guests affected by an incident, you could be looking at a very large bill. Hotel insurance offers you financial protection in the event that a claim or multiple claims are made.

The reality is that without adequate insurance, hotel owners are at risk. YOUR Insurance’s specialist hotel insurance can help provide peace of mind. Contact us today for more information, or to request a free hotel insurance quote.