Knowledge Centre

FAQs from YOUR Insurance.


Public Liability Insurance at a glance

Public Liability Insurance exists to protect every one of us. If someone visiting your business is injured, or their property is damaged, they may make a claim against you. You can also do the same if you are involved in an accident whilst visiting a public place or other business premises. Public Liability Insurance covers your business against claims made by any third party except your employees (your business needs Employers’ Liability Insurance to protect against that).

Who needs Public Liability Insurance?

If you deal with third parties as part of your usual business activities, it is important to consider the benefits of Public Liability Insurance. If you have visitors to your business premises or if you or your employees go to customer premises to carry out your work activities, Public Liability Insurance provides valuable protection against the cost of an accident.

What does Public Liability Insurance protect against?

Public Liability Insurance could provide financial protection against a broad spectrum of potential claims.

  • If a visitor to your business premises is injured on site.
  • If one of your employees injures a third party whilst working for you.
  • If damage is caused to property as a result of your business activities.

Is Public Liability Insurance compulsory?

No, however it is worth considering that over £1billion is paid out in Public Liability Insurance claims every year, providing valuable financial support to businesses. Claims can cost thousands; and some clients may demand a minimum level of Public Liability Insurance cover before they can consider working with a particular business – even if you usually work from home. For advice on the amount of Public Liability Insurance appropriate for your business, speak to an insurance professional.

What’s covered?

  • Third party property damage
  • Personal injury
  • Legal or medical fees may also be covered